We can ship to anywhere in the United States.
When placing an order, please allow 3-7 business days for UPS Ground shipping. Orders are shipped Monday-Thursday before 12:00 pm. Please check the front page if there are any messages regarding current delays in processing and shipping of your order.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
For questions or concerns, please email firstname.lastname@example.org
The return and exchange policy applies ONLY to online purchases made through ShopHeartbreaker.com.
Purchases made online CANNOT be returned in a store. They must be shipped by following the directions below.
FINAL SALES: All sales of Gift cards, cosmetics, jewelry and items marked as Sale are final. FINAL SALE items cannot be returned for exchange, credit, or refunds.
For all other items, to be eligible for an exchange, or credit as described below, the merchandise must be returned unworn with tags intact and must be accompanied by the original return form and customs documents (if applicable). Please note that exchanges/refunds are only available for online purchases returned by mail.
Returns are accepted within 30 days from the shipped date.
For Return of Online Purchases:
Attn: Online Return
2941 Hennepin Ave S
Minneapolis, MN 55408
Please allow 2-3 weeks from the return shipped date for your account to be credited, and 1-2 billing cycles for the credit to appear on your statement.
Without an account,please email us at email@example.com.